Refund & Billing Policy

1. Subscription Plans

Klip offers digital subscription plans (such as Klip Pro at $5/month) which provide elevated batch quotas, high-speed priority servers, and an ad-free user interface.

2. 14-Day Satisfaction Guarantee & Refund Eligibility

We strive to provide an exceptional media processing experience. If you experience technical defects, service interruptions, or are unsatisfied with your Pro subscription:

• You may request a full refund within 14 days of your initial subscription purchase.
• Refunds are processed back to the original payment method (Monobank / Card) within 3-7 business days depending on your financial institution.

3. How to Request a Refund

To initiate a refund request, please send an email to support@klip.com or reach out via our Contact Page with:

• Your account email address.
• Transaction ID or Monobank payment reference.
• A brief description of the issue encountered.

4. Cancellation Policy

You can cancel your recurring plan at any time without fees or penalties. Upon cancellation, your Pro benefits remain active until the end of the current paid billing period.